Nigel Cannings
 
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Subject: Tesco deliveries
Date: Mon, 4 Sep 2006 13:55:59 +0100
From: ...
To: ...

Dear Mr Cannings

 

I just wanted to email  you to apologise for the issue today with regard to our milk delivery clashing with our fresh delivery.

 

I understand Wesley, our store manager, apologised as the driver of the milk delivery misunderstood his instruction and instead of driving off and coming back later stayed and waited.

 

In light of this we have taken action and we will be stopping direct deliveries for our milk from next week (it will take us a few days to organise).  This should stop clashes like this from happening.

 

We are geniunely sorry this has happened.

 

If you have any further questions do not hessitate to get in touch.

 

Regards,

 

Julie

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Tesco Stores Limited, Tesco House, Delamare Road, Cheshunt, Herts, EN8 9SL: company number 519500.

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